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The communication habit : strategies that set you apart and leave a lasting impression

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"From quick conversations to awkward interactions-learn the communication strategies you need to distinguish yourself in any situation and progress your success! First impressions are made in seven seconds or less-so it's imperative that you make every moment count-and The Communication Habit shows you how to do it. One of today's leading experts in business communication explains how to identify and break communication habits-even well-intentioned ones-that impede success, and replace them with time-tested communication techniques that have been utilized by some of the most successful executives and entrepreneurs in the world. It provides a practical roadmap for applying the right communication tools and strategies in the most common business settings and situations, and for rebuilding and recovering from mistakes, damaged relationships, or negative impressions. Specific topics include: Building and Communicating Confidence Having a Voice and Being Heard Undermining Key Words and Phrases to Avoid Establishing & Articulating Your Value Acknowledging vs. Apologizing Leading with Empathy Strategies for Recovering, Rebuilding, and Re-Establishing"--

Available copies

  • 2 of 2 copies available at Westchester Library System. (Show)
  • 1 of 1 copy available at Harrison Public Library System. (Show)
  • 1 of 1 copy available at Harrison Public Library.

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0 current holds with 2 total copies.
Location Call Number /
Shelving Location
Barcode Status /
Due Date
Harrison Public Library 153.6 K (Text)
Nonfiction
31010100656638
Available
-
LDR 03291cam a22003858i 4500
0015147755
003WEST
00520200331181622.0
008200221s2020 nyu b 001 0 eng
010 . ‡a 2020002120
020 . ‡a9781260459166 ‡q(hardback)
020 . ‡a1260459160
020 . ‡z9781260459173 ‡q(ebook)
035 . ‡a(OCoLC)1126185617
040 . ‡aDLC ‡beng ‡erda ‡cDLC ‡dGK8 ‡dTOH ‡dUtOrBLW
042 . ‡apcc
05000. ‡aHM1081 ‡b.K38 2020
08200. ‡a153.6 ‡223
1001 . ‡aKaten, Laura Joan, ‡eauthor. ‡0n 2020009720 ‡0http://id.loc.gov/authorities/names/n2020009720
24514. ‡aThe communication habit : ‡bstrategies that set you apart and leave a lasting impression / ‡cLaura Joan Katen.
264 1. ‡aNew York : ‡bMcGraw-Hill Education, ‡c[2020]
300 . ‡a256 pages
336 . ‡atext ‡btxt ‡2rdacontent
337 . ‡aunmediated ‡bn ‡2rdamedia
338 . ‡avolume ‡bnc ‡2rdacarrier
504 . ‡aIncludes bibliographical references and index.
5050 . ‡aFirst impressions & perceptions: the 4 key areas of a first impression -- Creating an accurate impression: how subtle differences between similar words can shift perception -- Projecting confidence & presence: understanding your non-verbal messaging -- Speaking with intention: the importance of what we say and how we sound -- Communicating your competence: the core levels of competence -- Establishing credibility: how to build trust and sustain rapport -- Recovering, rebuilding, re-establishing: the art of failure and the importance of resiliency.
520 . ‡a"From quick conversations to awkward interactions-learn the communication strategies you need to distinguish yourself in any situation and progress your success! First impressions are made in seven seconds or less-so it's imperative that you make every moment count-and The Communication Habit shows you how to do it. One of today's leading experts in business communication explains how to identify and break communication habits-even well-intentioned ones-that impede success, and replace them with time-tested communication techniques that have been utilized by some of the most successful executives and entrepreneurs in the world. It provides a practical roadmap for applying the right communication tools and strategies in the most common business settings and situations, and for rebuilding and recovering from mistakes, damaged relationships, or negative impressions. Specific topics include: Building and Communicating Confidence Having a Voice and Being Heard Undermining Key Words and Phrases to Avoid Establishing & Articulating Your Value Acknowledging vs. Apologizing Leading with Empathy Strategies for Recovering, Rebuilding, and Re-Establishing"-- ‡cProvided by publisher.
650 0. ‡aImpression formation (Psychology) ‡0sh 87006189 ‡0http://id.loc.gov/authorities/subjects/sh87006189
650 0. ‡aFirst impression (Psychology) ‡0sh 85048592 ‡0http://id.loc.gov/authorities/subjects/sh85048592 ‡0(WEST)327011
650 0. ‡aCommunication. ‡0BSLW 66987 ‡0(WEST)7713
77608. ‡iOnline version: ‡aKaten, Laura Joan. ‡tThe communication habit ‡dNew York : McGraw-Hill, 2020. ‡z9781260459173 ‡w(DLC) 2020002121
994 . ‡aZ0 ‡bVVW
948 . ‡hNO HOLDINGS IN VVW - 3 OTHER HOLDINGS
901 . ‡a5147755 ‡bOCoLC ‡c5147755 ‡tbiblio ‡soclc
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