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The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone

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Book
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"--

Available copies

  • 5 of 5 copies available at Westchester Library System.

Current holds

0 current holds with 5 total copies.
Location Call Number /
Shelving Location
Barcode Status /
Due Date
Mount Vernon Public Library 025.5 D (Text)
Nonfiction
31018155109494
Available
-
White Plains Public Library 025.5 D (Text)
Nonfiction
31544200881217
Available
-
White Plains Public Library 025.5 D (Text)
Nonfiction
31544200950269
Available
-
White Plains Public Library 025.5 D (Text)
Nonfiction
31544200950277
Available
-
Yonkers Riverfront Library 025.5 D (Text)
Nonfiction
31035161335327
Available
-

Record details

  • ISBN: 9780838916261
  • ISBN: 0838916260
  • Physical Description: xv, 248 pages : illustrations ; 26 cm
  • Publisher: Chicago : ALA Editions, 2018.

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Formatted Contents Note:
Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy : the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion : The end of homelessness.
Summary, etc.:
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"-- Provided by publisher.
Language Note:
Text in English.
Subject: Libraries and the homeless > United States.
Libraries and community.
Homelessness > United States.
Public services (Libraries)
Homeless persons > Services for.

Search Results Showing Item 1 of 4

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